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Accessing the Channel Guide under Chrome

Contributor

Accessing the Channel Guide under Chrome

I am logged into my account and to my amazement I cannot find where to go in order to bring up my Channel Guide on my laptop and view or add a program to record on my DVR.

This should not be this difficult to select this content.

Problem Solver

Re: Accessing the Channel Guide under Chrome

And it isn't, at least for finding the Channel Lineup/Guide.  Click on SERVICES and at the bottom under Help & Support Recommended Articles is a link to https://www.xfinity.com/support/articles/id11-channel-lineup

I'm not sure if you can access DVR controls from the internet via a browser or if there's a mobile app to do it.

Joe V
(not a Comcast employee, just another paying customer)
Contributor

Re: Accessing the Channel Guide under Chrome

Thats not how I would expect to find my Channel Guide - in a support article. Should be accessed under the TV section. 

I finally found it by selecting the TV icon at the upper right of the web screen after logging on. The icon selects Xfinity Stream - not intuitive if looking for the Guide. From the next screen you select Live TV/all channels and your Guide is displayed for scrolling and viewing programming for recording, etc. Poorly designed access. You can also get to your DVR programs by selecting the SAVED selection.