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Xfinity flex hook up

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New Poster

Xfinity flex hook up

I have a Samsung H4000a tv with 2 HDMI ports. HDMI 1 has my Samsung blue ray DVD player functioning fine plugged into it.
I am trying to get the Flex to be recognized in the HDMI 2 and it isn't. I wasn't ro do so to get this device set up to my newly installed internet from xfinity that is working properly.

Any ideas?
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Diamond Problem Solver

Re: Xfinity flex hook up

Did you try port 1?Different hdmi cord? Is the flex box getting power?

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Expert

Re: Xfinity flex hook up

adding... modern HDMI ports/cables really 'get' a tight connection. make sure you pull the connection out and plug it in hard until it clicks. be sure the set top box 'out to tv'  HDMI port is the one you conect to on the set top box.



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