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Tv box for xfinity flex

New Poster

Tv box for xfinity flex

What tv box is used for xfinity flex and what does it look like.? I dont know if I have it already?
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Diamond Problem Solver

Re: Tv box for xfinity flex

Xi6
https://www.xfinity.com/support/articles/x1-hub-vs-companion-box
https://www.xfinity.com/learn/flex

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Official Employee

Re: Tv box for xfinity flex

Your an X1 customer, you do not have a Flex box.  You will need to return your current boxes and get an Xi6 device if you want flex -Flex does not include your local broadcast channels.  


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New Poster

Re: Tv box for xfinity flex

will this cost me extra per month for this?

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Official Employee

Re: Tv box for xfinity flex

Flex is free if you have xfinity internet. X1 is not extra, if you pay for video service you get an X1 device.

On X1, if you Say my account into the voice remote you’ll be able to see what your paying for from the “current bill” screen.

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