iHeartRadio is now available on your Xfinity X1 TV Box!
The iHeartRadio app on X1 allows you to listen to music from your favorite artist radio or from more than 800 live radio stations over a range of genres, including Pop, Country, Hip-Hop, R&B, Alternative, Rock and more.
This station can now be accessed inMy Stationswhen you are logged in to your iHeartRadio account.
Search for Stations
You can search for your favorite stations or artists within the iHeartRadio app on X1:
SelectSearchat the top of the app.
Use the on-screen keyboard to search for your favorite station or artist within the iHeartRadio app.
Set Parental Controls for iHeartRadio
The iHeartRadio app on X1 will be rated TV-MA - the highest parental control rating available. This will require users who have Parental Controls Locks set on their X1 device to enter a PIN anytime they try to launch the iHeartRadio app.
Note:Once the iHeartRadio app is launched, X1 device parental control settings willnotguard against new content searches or playback within the iHeartRadio app.
Why can’t I sign in to the iHeartRadio app? If you can’t sign in to the app after entering your username and password, go toiHeartRadio Helpfor help on how to recover your account. Afterwards, you’ll be able to sign in as normal.
Why can't I see iHeartRadio content on my X1 TV Box? Make sure you have a supported X1 TV Box (RNG150 devices aren't supported) and Xfinity Internet service. If you’re enrolled in a Comcast Seasonal Convenience Plan, you won’t be able to access iHeartRadio on your TV Box. You can still get iHeartRadio from any other supported device with Internet access. If you don’t have Xfinity Internet service and try to open the iHeartRadio app, a message appears, letting you know how you can get Xfinity Internet.
Why are my iHeartRadio stations buffering? Since iHeartRadio is an Internet application, the iHeartRadio app on X1 works just like iHeartRadio on your computer, which buffers video any time there’s slow Internet connection. If your stations are buffering, tryrebooting your X1 TV Box. If it's still buffering, pleasecontact usor visitiHeartRadio Help.
Why am I having trouble using the iHeartRadio app? Try exiting and reopening the app. If you're still having trouble, tryrebooting your X1 TV Box. If the problem isn’t fixed, pleasecontact us, or visitiHeartRadio Helpwhere you can find answers to questions about the iHeartRadio app and features, along with additional iHeartRadio customer support methods.
Can I sign in to multiple iHeartRadio accounts on a single X1 TV Box? No, you can only sign in to one iHeartRadio account per X1 TV Box. However, you can sign in to different iHeartRadio accounts on different X1 TV Boxes.
How do I sign out of iHeartRadio on X1?
SelectLogged in as…, then selectLog Out.
After logging out, you can still listen to music on iHeartRadio, but you won’t be able to see your favorite iHeartRadio stations until you sign in again.
Will streaming iHeartRadio on X1 Boxes count towards my monthly Internet data usage? Yes. iHeartRadio is delivered over your Xfinity Internet service to your X1 TV Box and will be subject to the rules, terms and conditions that affect Xfinity Internet service, including any data usage plans that may apply.Learn more about X1 Internet data usageandsee frequently asked questions.
How do I go back to the X1 main menu once I'm in the iHeartRadio app on X1? Press theExitbutton on your remote to exit. You can also pressGuideor thexfinitybutton on your remote.
What accessibility features are available with iHeartRadio? Since iHeartRadio is a third-party app, your X1 accessibility settings won't affect the iHeartRadio app.
Does it cost anything to use iHeartRadio on X1? Aside from your regular Xfinity TV and Xfinity Internet charges, there are no additional charges for using the iHeartRadio app through X1.
Go toiHeartRadio Helpfor information on iHeartRadio accounts, billing, offers, app features and more.