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ANSWERED: How to get Xfinity Accessibility Assistance?

Xfinity Customers who rely on accessibility services - including Closed Captioning, video description and voice guidance - now have direct access to a specially trained customer support team via Comcast's Accessibility Support Center for Customers with Disabilities, dedicated to resolving issues of importance to our customers with disabilities.

If you have an issue not related to disability access services please Contact Us or try one of our other contact options.

What kinds of issues does the Comcast Accessibility Support Center for Customers with Disabilities handle?

The Comcast Accessibility Support Center for Customers with Disabilities can assist with:

 

 

Contact the Accessibility Support Center for Customers with Disabilities

Customers can reach the center between the hours of 8:00 AM and 12:00 AM ET, seven days a week, by: Customers can also get help and support online at xfinity.com/accessibilitysupport.

 

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Last update:
‎11-16-2018 03:53 PM
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