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ANSWERED: How To Turn Purchase Protection On and Off for Your Xfinity X1 TV Box

Setting PINs in Parental Controls

  1. Press the xfinity button on your remote control.
  2. Using the right arrow button, scroll over to highlight Settings. Press the OK button.
    X1 Guide: Selecting Settings from the Main Menu. This is the last option in the horizontal menu. 
  3. Use the down arrow button to highlight Parental Controls. Press OK.
    Settings screen with the Parental Controls option highlighted. 
  4. Use the down arrow button to highlight Parental Control PIN. Press OK to select On.
    Parental Controls screen with the Parental Control option highlighted and toggled Off. Press OK on your remote to turn On. 
  5. Enter a four-digit Locks PIN of your choosing.
    Create a Parental Control PIN screen. Enter the PIN number below the message. 
  6. Re-enter the Locks PIN to confirm.
    Verify PIN screen. Re-enter the PIN number in the Enter PIN screen below the message. 
  7. Press the Exit key to return to regular TV viewing.
    Confirmation screen, which reads

 

Turn Purchase Protection On and Off

  1. Press the xfinity button on your remote control.
  2. Using the right arrow button, scroll over to highlight Settings. Press OK.
    X1 Main Menu: The Settings (Gear icon) being selected from the Main Menu. It is the last option in the horizontal menu.
  3. Use the down arrow button to highlight Purchase PIN. Press OK.
    The Purchase PIN option on the Settings screen is highlighted
  4. Toggle the Purchase PIN on or off.
    The Purchase PIN option is highlighted.
  5. After turning the Purchase PIN option on, enter the new Purchase PIN in the Enter PINsection of the Create a Purchase PIN screen.
    Create a Purchase PIN screen: Enter the new PIN below the heading.
  6. Verify and re-enter your Purchase PIN number.
    Verify PIN screen: Re-enter the same PIN below the heading.
  7. Press Exit to return to standard TV viewing. Or, press the Last / Back Arrow button to return to the Settings menu.

 

 

Below you will find details about how Parental Controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1.

Parental Controls

  • Parental Controls allow you to limit the content viewable on your TV, including live TV, Xfinity On Demand, recorded programs and applications on X1.
  • Parental Controls let you restrict access to content based on TV/Movie Ratings, Channels, Titles and Services. You can also select days and times to "lock" access to your TV.
  • Parental Controls are distinct for each TV Box in the home and must be programmed individually.
  • For details on enabling or disabling Parental Controls, read about the Locks PIN and Parental Controls for X1.

 

Locks PIN

  • If Parental Controls are enabled, the viewer will be prompted to enter the Locks PIN to watch restricted content as setup by the user in the various 'lock' sections in theParental Controls section.
  • This includes any content that has been recorded or has been recently viewed via Xfinity On Demand.
  • The X1 DVR will record a program regardless of Parental Control settings. The DVR and any Non-DVR TV Boxes will also list that program in the Recordings menu. However, you will not be able to see or hear a locked program without first entering the Locks PIN.
  • The Locks PIN also controls access to the Xfinity TV apps.
  • To hide program titles and images, utilize the Safe Browse feature.
  • For details on setting up a Locks PIN, see, Locks PIN and Parental Controls for X1.

 

Purchase PIN

  • If Purchase Protection is enabled, the viewer will be prompted to enter the Purchase PIN in order to make Xfinity On Demand purchases. The Purchase PIN is not required for free Xfinity On Demand content.
  • For details, see above.

 

 

Learn more about Xfinity Purchase PIN with the links below:

Turn Purchase PIN On and Off for Your X1 TV Boxhttps://www.xfinity.com/support/articles/x1-parental-controls-turn-puchase-protection-on-off

What's the Difference Between an X1 Purchase PIN and Locks PIN https://www.xfinity.com/support/articles/x1-parental-controls-understanding-parental-controls-and-pi...

Set Up Your Locks PIN and Turn Parental Controls On and Off for X1 https://www.xfinity.com/support/articles/x1-parental-controls-turn-on-off
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Last update:
‎04-04-2019 03:07 PM
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