xfinity streaming app

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@jlozano1 wrote:

Is there a problem today (Oct. 5, 2019) with the Xfinity streaming app. I  have tried to use the app this morning and I cannot bring up any live channels. 

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using which device? did you try other devices? desk/laptop tried?

I'm having an issue w the app not giving the usual SEARCH, TV CHANNELS, WHAT'S ON T.V, ETC. OPTIONS. THE ONLY CHOICES ARE: PAID FOR (movies, shows) AND SETTINGS, PRETTY MUCH. CAN SOMEONE HELP W THIS ISSUE?

THE ISSUES ARE W THE STREAMING APP ON CELL PHONES, TABLETS, AND T.V DEVICES AS FAR AS I KNOW.

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@Me20q wrote:
I'm having an issue w the app not giving the usual SEARCH, TV CHANNELS, WHAT'S ON T.V, ETC. OPTIONS. THE ONLY CHOICES ARE: PAID FOR (movies, shows) AND SETTINGS, PRETTY MUCH. CAN SOMEONE HELP W THIS ISSUE?

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try this. go to your xfintiy account web page and sign in (not streaming app page). go to users menu and create a new unrestricted user. Use that new username to signin to the stream app. getting all your channels now?