1. I have a 2019 roku ultra connected by lan. Also a tcl with a built in roku on wifi. In both cases, after authorizing I get a message that I need a video subscription. It never gets to the point where it asks for my account. What to do?
2. I have a 2019 LG with xfinity stream app built in. It says I have no purchases and doesn't further. I have not moved or anything. I see somewhere that I may need to clear my cache. How do you clear a cache on a tv?