local channels not appearing in my channel list on my account or xfinity stream app

[theimortalone]

i got tv today.  on the way home i check my channel list and am shocked to see that the local channels aren't listed.  i am able to access them on my cable box and also are able to record them.  but on my xfinity stream none of these recordings show up.  i know i can't watch local channels when i'm not on my home network (which i am because they sent me home without a splitter so i can't get internet and tv at the same time).  but i've been able to watch recordings on my parents account that were made on local channels.  99% of my recordings are on local channels and i got this so i could watch them remotely.  i told the salesman that and they still sold me this extremely lacking package.  ripped me off.  now i'm locked into a year contract with something almost completely useless to me.

[theimortalone]

still getting nothing.  tech came out waste 1.5 hours of my time and didn't fix anything.

[Johy]

Same thing is happening to me. Close to a month already reporting the issue and no valid answer I get. More users should continue to report this because xfinity is being quiet about the issue.

[Rustyben]

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@Johy wrote:
Same thing is happening to me. Close to a month already reporting the issue and no valid answer I get. More users should continue to report this because xfinity is being quiet about the issue.

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this is posted in stream app area. run the xfinity my account app, TV tab, and channel lineup link. do you see the missing channels in that list?