Frequent Visitor
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13 Messages
local channels not appearing in my channel list on my account or xfinity stream app
i got tv today. on the way home i check my channel list and am shocked to see that the local channels aren't listed. i am able to access them on my cable box and also are able to record them. but on my xfinity stream none of these recordings show up. i know i can't watch local channels when i'm not on my home network (which i am because they sent me home without a splitter so i can't get internet and tv at the same time). but i've been able to watch recordings on my parents account that were made on local channels. 99% of my recordings are on local channels and i got this so i could watch them remotely. i told the salesman that and they still sold me this extremely lacking package. ripped me off. now i'm locked into a year contract with something almost completely useless to me.
theimortalone
Frequent Visitor
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13 Messages
6 years ago
still getting nothing. tech came out waste 1.5 hours of my time and didn't fix anything.
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Johy
Regular Visitor
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4 Messages
6 years ago
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Rustyben
Expert
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24.6K Messages
6 years ago
this is posted in stream app area. run the xfinity my account app, TV tab, and channel lineup link. do you see the missing channels in that list?
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