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iPad stuck on emergency alert

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New Poster

iPad stuck on emergency alert

We have the xfinity stream app on an ipad.  It plays live TV for 20 seconds, then goes to an Amber Alert that is hours old.  I have turned the ipad on and off, deleted and reinstalled the app and NOTHING changes this.

How do I get this old Amber Alert off my ipad stream?

 

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Official Employee

Re: iPad stuck on emergency alert

Hello @carwfr,

Is this issue still occurring?


I am an Official Comcast Employee.
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New Poster

Re: iPad stuck on emergency alert

I am having same issue on iPad, on my phone and on my kindle. I can't watch anything because I try and it gets stuck on.