Community Forum
@dadibones wrote:
OK I know this has been answered a hundred times but I don't want to hunt...I watch xfinity tv on xfinity stream app on roku at home...does the use of this app go against my data useage? We are living on the edge for data useage and want to do what I can to minimize it. If it does not go against me how does comcast know where my data is being used?
currently the Xfinity stream app channel on roku does not offer internet using services so the data used to stream does not count toward your CAP.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
@dadibones wrote:
Thx Rusty,
I was really unsure cause I had a Comcast Rep at local Comcast store tell me it did use data and went against me so I'm really caught in a limbo here.
lots of people misunderstand. other apps on the roku use internet, the TVgo channels (not available on the roku) on smart phones/tablets/PCs do use internet.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
