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@Nova1024 wrote:
All logged in and set up, but the app won’t stream a thing. Just goes to a black screen. Same thing on my iPhone, wanted to test it out. A real bummer.
does the roku play normally using youtube channel for example? what were you doing on your iphone? (just watching a streaming video?)
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@Nova1024 wrote:
Yes, I tried out multiple steaming apps on the Roku and they worked just fine.
did you try streaming on your phone directly to the phone screen? you didn't say what you were doing on the phone to get the black screen previously.
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@FowlerA wrote:
Any ideas on how to fix this issue?
from the roku menu move highlight to xfinity beta channel and press the * (star) key. select uninstall. after uninstall, remove all power cords and HDMI cords from the roku for 30 seconds or more. plug back in and reinstall the Roku channel. working?
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@LBaldwin wrote:
My husband and I have a Roku TV and peripheral Roku on a different TV and on both we cannot watch Xfinity stream. We had no trouble streaming before this week. This is beyond frustrating. We’ve tried everything! We’ve deleted the app and reinstalled 3 to 4 times with no luck. Checked for updates. Reset and restarted the Rokus several times. We can watch Xfinity Stream on my iPhone, but it’s small and we have TVs because we like to watch things together and well...big! Sigh. We’d really like it if someone would fix this!
what is the error msg or issue when you select the xfinity stream channel? error message? error code?
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@leeberk wrote:
I have two TVs too, one work perfect, the other one had worked perfect, but in the last couple days stopped working. Anyone have a suggest? I have remeoved and reinstall the app, no luck.
do you have physical X1 set top box(es) installed and working in your home? or just streaming?
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