Community Forum

Xfinity Stream app on Roku TV stuck on 'purchases' screen.

Highlighted
New Poster

Xfinity Stream app on Roku TV stuck on 'purchases' screen.

I have an internet only package and I tried to install lm the roku xfinity stream app on my tv. Doesnt seem to work. Uninstalled, rebooted, reinstalled. Same problem. Thanks in advance for the help.
Highlighted
Frequent Visitor

Re: Xfinity Stream app on Roku TV stuck on 'purchases' screen.

I think the Roku xfinity stream app is for roku - televisions have their own - unless i'm not undestanding the question.

Highlighted
Valued Contributor

Re: Xfinity Stream app on Roku TV stuck on 'purchases' screen.

It should work on a roku based TV  (TCL, etc.), but you need an account that includes TV service if you want to see more than purchased content.