Re: Xfinity Stream App - Xfinity Help and Support Forums

Britt7 · ‎07-21-2020

Can someone please deprovision my account? There is someone accessing my Xfinity stream app without my permission. I've changed passwords, username etc. I've talked to numerous representatives who assured me this would be fixed. Please help

StellarFusion · ‎07-21-2020

They wont do this over the forum. You have to call them. Good luck!

ComcastStream · ‎07-21-2020

Hello @Britt7,

We have initiated the deprovision process for your devices. You will be signed out from all devices when this takes effect in our system, but keep in mind that it sometimes takes up to 24 hours.

Thank you for your patience and please let us know if we can assist you in any other way.

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