Community Forum
@Jan_444 wrote:
I am new to Xfinity. I was told if I bought a Roku stick I could plug it into a TV when I'm not at home and I'd be able to watch my DVR. I keep getting an error message that I need to me in my home WIFI. Does anyone know why?
I moved your post to the Stream TV app area of the forum. The Roku is not authorized to use the Xfinity Stream beta channel when not connected to your own home Xfinity internet service.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hello Jan_444,
Unfortunately, streaming devices would need to be "in home" to use this function.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
