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Unable to take screenshots on Xfinity Stream App

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Unable to take screenshots on Xfinity Stream App

I have always been able to take screenshots while watching either live TV or a recoded show, but recently it stoped working and only displays a black screenshot

Anyone know why, and more importantly, anyone know how to fix this?
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Expert

Re: Unable to take screenshots on Xfinity Stream App


@Jlestis wrote:
I have always been able to take screenshots while watching either live TV or a recoded show, but recently it stoped working and only displays a black screenshot

Anyone know why, and more importantly, anyone know how to fix this?

only firefox is working for me on PC. no other iOS device gives other than a black screen capture.



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