TVAPP-00401 error

I'm getting the TVApp-00401 error for a show I was watching minutes before. I've deleted the app and reloaded and it is still occurring. Frustrating as I only had 20 mins left of the six episodes series I was watching. Any ideas how to clear The error would be greatly appreciated (Something similar happened when I was streaming on my desktop a month ago. And had to call in)

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Rustyben

Expert

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24.6K Messages

5 years ago

@MicheleCo wrote:

I'm getting the TVApp-00401 error for a show I was watching minutes before. I've deleted the app and reloaded and it is still occurring. Frustrating as I only had 20 mins left of the six episodes series I was watching. Any ideas how to clear The error would be greatly appreciated (Something similar happened when I was streaming on my desktop a month ago. And had to call in)

try unplugging your modem/gateway from AC power for 3+ minutes. plug back in and when it is fully up try again.

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Xfinity Stream App

MicheleCo

TVAPP-00401 error

Rustyben

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