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@MicheleCo wrote:
I'm getting the TVApp-00401 error for a show I was watching minutes before. I've deleted the app and reloaded and it is still occurring. Frustrating as I only had 20 mins left of the six episodes series I was watching. Any ideas how to clear The error would be greatly appreciated (Something similar happened when I was streaming on my desktop a month ago. And had to call in)
try unplugging your modem/gateway from AC power for 3+ minutes. plug back in and when it is fully up try again.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
