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TV streaming keeps disconnect every 30 minutes

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New Poster

TV streaming keeps disconnect every 30 minutes

Having trouble losing TV streaming for past week. Got a new Series 6 router, and problem still exists. What can be done. My next stop is AT&T . 

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Silver Problem Solver

Re: TV streaming keeps disconnect every 30 minutes

Hi ngeisz, I would like to take a look at this for you.  Please send me a private message with your full name to begin.

 

Thank you 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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Silver Problem Solver

Re: TV streaming keeps disconnect every 30 minutes

Hi ngeisz,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!