TV remote app will no longer connect to tv

[Tbeach86]

The app at one point did work with my tv and this exact set up. I unplugged the cable box and plugged it back in, I deleted and redownload the app and I still get an "unknown error" what should I do?

[jav6joev]

What make/model device is the TV Remote app not working on?  You might check out this recent thread: https://forums.xfinity.com/t5/Stream-TV-App/Xfinity-TV-Remote-App/m-p/3282764#M25053