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Streaming playback issue

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New Poster

Streaming playback issue

Had no problems for 2 weeks watching recorded DVR programs. DVR is in U S, I'm in UK. Now doesnt work. Says Playback Issue 2111, or says try another program, or watch On Demand. Nothing works.
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New Poster

Re: Streaming playback issue

Use Samsung Android to watch
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Diamond Problem Solver

Re: Streaming playback issue

The app only works in the U.S., you would’ve had to download content to a mobile device before leaving.

I am a Retired Official Comcast Employee
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Gold Problem Solver
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New Poster

Re: Streaming playback issue

But I watched successfully for 2-3weeks!
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Diamond Problem Solver

Re: Streaming playback issue

Whatever you did, you got lucky

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!