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Streaming app resets every 20 seconds on ipad4

New Poster

Streaming app resets every 20 seconds on ipad4

This is an issue on all tregular v channels in the steaming app on ipad4 device

I can watch for perhaps 23 seconds, then the app screen goes black, shows the logo of the Chanel I am watching, with the reload symbol, and comes back on.

it will do this again in another 23 seconds, on and, on..

it makes the app unusable, and tv unwatchable.

 

i can watch on the Togo channels without this particular anomaly 

 

this began about 2 weeks ago (mid July 2019). It happens on my two ipad4 devices only.

 

i know that xfinity is not supporting the older devices anymor, but I d wish I could download an earlier working version of this app.

 

it is most annoying

New Poster

Re: Streaming app resets every 20 seconds on ipad4

I’m having this issue too! But I’m using an iPad Air and shouldn’t have this issue....

xfinity, what’s going on???

New Poster

Re: Streaming app resets every 20 seconds on ipad4

Same issue here,, I have an iPad Pro,,,

 

Xfinity found a way to ruin my 2 hours of nighttime enjoyment

 

started about 2 weeks ago

New Poster

Re: Streaming app resets every 20 seconds on ipad4

I hear you, someone is asleep at the wheel

Frequent Visitor

Re: Streaming app resets every 20 seconds on ipad4

i'm pretty sure it's due to the xfinity app. i'm having the same issues. had tech person here and had 2 ipads side by side, the one with the updated app did it, the other one didn't.

Regular Visitor

Re: Streaming app resets every 20 seconds on ipad4

Me too! I started my own thread on this problem but I want to add my voice on this thread too in case Xfinity is monitoring. Please fix this!