Community Forum

Stream settings

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Frequent Visitor

Stream settings

Cannot cancel recording while taping.
Record options
Modify recording
Just this episode
Save space is needed
Stop on time
Dismiss or update
Set series record
Dismiss
No STOP RECORDING!
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Official Employee

Re: Stream settings


@joni730 wrote:
Cannot cancel recording while taping.
Record options
Modify recording
Just this episode
Save space is needed
Stop on time
Dismiss or update
Set series record
Dismiss
No STOP RECORDING!

Hello @joni730,
You should be able to stop the recording by clicking “Cancel” in the Recording Options.

For more information, you may reference our support article on stopping an active recording: https://www.xfinity.com/support/articles/x1-stop-a-recording-thats-in-progress

We hope this helps, but please feel free to reach out if you have any further questions or concerns!


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Frequent Visitor

Re: Stream settings

Cancel not longer available check out new prompts hit a show in guide you want to record it shows record a series all new prompts
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Frequent Visitor

Re: Stream settings

No pause when recording a show to stop recording..
Highlighted
Expert

Re: Stream settings


@joni730 wrote:
Cannot cancel recording while taping.
Record options
Modify recording
Just this episode
Save space is needed
Stop on time
Dismiss or update
Set series record
Dismiss
No STOP RECORDING!

on what device are you using the stream app? do yhou have an ipad/iphone to use for the stream app?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Frequent Visitor

Re: Stream settings

This is the Stream APP AGAIN
The steps on the record on the Xfinity remote allows you to CANCEL while watching show live it saves it to recorded tv if only recorded for 15 minutes it saves what you cancel on remote.
There is no Cancel on Stream APP.
Try doing cancel on STREAM APP.
XFinity remote allows Cancel
Stream app does not allow to cancel.
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Frequent Visitor

STREAM APP

A simple question:
While recording a show There is no cancel choice on STREAM APP. Xfinity remote has cancel and it saves what You cancel to RECORDED TV.
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Expert

Re: STREAM APP

removed 'solution' flag, and moved your cross-post to your existing thread.  If you are at home you can cancel (stop the recording) and keep what you have. That is not an option using the cloud DVR. you can delete a recordings by touching the record options while the recording is in process and select delete recording.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Frequent Visitor

Re: STREAM APP

There used to be a pause and save while recording a show on the STREAM app.