Community Forum

Stream freeze

Highlighted
New Poster

Stream freeze

Freezing often lately, why?
Highlighted
Expert

Re: Stream freeze


@temptations wrote:
Freezing often lately, why?

on wifi at home? cell data? numbered channels? on-demand? DVR'd recordings?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
New Poster

Re: Stream freeze

Mine does too. I'm using a Samsung S10 and it freezes regardless of whether I'm on wifi or not, in home or out, all channels.