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Stream app not showing live tv anymore

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Stream app not showing live tv anymore

I have always been able to view live tv and which all channels we
Subscribe to but the past few
Days under live tv only 2 channels come up showing Cricket Games. How can I fix this?
Expert

Re: Stream app not showing live tv anymore


@Gmc_2_Mom wrote:
I have always been able to view live tv and which all channels we
Subscribe to but the past few
Days under live tv only 2 channels come up showing Cricket Games. How can I fix this?

iwhat device are you using? did you try a different stream app or desk/laptop to see if the proper channels are shown?



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Official Employee

Re: Stream app not showing live tv anymore

Hello, Gmc_2_Mom. Welcome to the Xfinity Forums!

I'd like to take a closer look into this issue so I can help you watch live channels on the stream app again. Please send me a private message with your first and last name as well as the username you are logging into the app with so I can assist. 

 

To send a private message, click my name "ComcastTambrey", then click "send a message".


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Official Employee

Re: Stream app not showing live tv anymore

Gmc_2_Mom,  as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to access all your channels on the stream app again, but if you still need assistance, please feel free to start a new thread.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!