Community Forum
@Gmc_2_Mom wrote:
I have always been able to view live tv and which all channels we
Subscribe to but the past few
Days under live tv only 2 channels come up showing Cricket Games. How can I fix this?
iwhat device are you using? did you try a different stream app or desk/laptop to see if the proper channels are shown?
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hello, Gmc_2_Mom. Welcome to the Xfinity Forums!
I'd like to take a closer look into this issue so I can help you watch live channels on the stream app again. Please send me a private message with your first and last name as well as the username you are logging into the app with so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Gmc_2_Mom, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to access all your channels on the stream app again, but if you still need assistance, please feel free to start a new thread.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
