Roku (Error createDrmSession.403-102)

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@tjinfl wrote:

I'm creating message so I can get help. Installed new modem and tonight I'm getting this error on beta app. Able to stream on all other devices. Please help!

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did you call 800-comcast and select billing and update the modem 'serial number' (hfc mac address) on your account? if so, it can take 24 hours to update all the databases for streaming.

Thanks I'll try that, just realized the issue extends to all platforms not just ROKU.

I called Comcast, referenced this forum and still no fix.