For some reason my recordings aren’t showing up on the Xfinity Stream app. I believe from reading other threads that it should be under the “Saved” header but all I have listed there are “For You”, “Favorites”, “Purchases”, and “Downloads”.
I do have plenty of shows recording on my tv at the actual cable box but nothing shows on the Stream app. I’ve tried from both my iPhone and Roku device.
There is an issue in a database. call 800-Comcast, select tech support for cable TV. ask the agent to transfer you to the app support team. ask the team member to reprovision your streaming device entitlements. if someone talks about sending a hit to your home equipment they do not understand. this is for app/streaming website. if the team member seems confused ask for a supervisor.