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Re: NBC Audio on Xfinity Stream App

New Poster

Re: NBC Audio on Xfinity Stream App

I continue to also have this problem with NBC love streaming. Not other channels. It got so bad I deleted and reinstalled the ap, which helped slightly, but there is still static, with talking. I am watching on my iPhone when at home (with xfinity WiFi) I often watch NBC news and can’t do that. Please help.
Official Employee

Re: NBC Audio on Xfinity Stream App

Greetings, Funward54! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having this issue with audio when trying to stream NCB. I would like to look into this and see what's going on. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Official Employee

Re: NBC Audio on Xfinity Stream App

Hello, Funward54. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!