Community Forum

Phone

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New Poster

Phone

Why my recordings are not going on my phone
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Problem Solver

Re: Phone

What make/model phone do you have?  You're using an updated Xfinity Stream app?  What network are you on when trying to access them?

Joe V
(not a Comcast employee, just another paying customer)
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New Poster

Re: Phone

Google phone it was working about 2 weeks ago and now nothing
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Problem Solver

Re: Phone

Was the app updated about the time the issue started?  Can you rollback updates to see what happens?

Joe V
(not a Comcast employee, just another paying customer)
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New Poster

Re: Phone

No it happened to all of our phone and ipads