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Hello @Bobpm1, we are sorry for the inconvenience.
What is the specific model of the TV?
You can find a list of compatible Smart TVs for our Xfinity Stream Beta app here: https://www.xfinity.com/support/articles/activating-xfinity-stream-smarttvs
We hope this helps, but please let us know if you have any questions or concerns.
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adding.... a modern inexpensive Roku device works very well.
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@Troy_S wrote:
I was hoping they were going to release it but as far as I’m concerned Comcast is greedy and they found too many people using the app for free and not paying for extra boxes. If this is the case as I expect, at least offer it as a paid app for about $5. They don’t have to deal with the hardware and we still get to use the app. Super inconvenient as I own a tv sales and installation company and I have a lot of customers expecting the app to be on their new TVs.
just get a modern version roku and use it as much as you like with the xfinity stream app while connected to your own home wifi.
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@comicausey wrote:
The https://www.xfinity.com/support/articles/activating-xfinity-stream-smarttvs site lists up to 2019 TVs. Samsung Smart TV 2020 model UN43TU700DFXZA did not find the Xfinifty Stream app. The Samsung software was updated to version T-KTSU2AKUC-1083.0. When will the Xfinity Stream app and this web page be updated for 2020 Samsung TVs?
If 2020 Samsung Smart TVs will not have this service (Xfinity Stream capable), can you please please reply as such so that consumers are aware and will not be waiting for the update. If the Xfinity Stream app is to be updated to support 2020 and future models, is there a road map (expected dates) for the software upgrades posted somewhere.
the Samsung forum or tech support would have to help you as they fix their TV operating system to be compatible and then offer the app on the Samsung app store.
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Hi @Bobpm1 @comicausey @Honest_Ed, Stream app is available on both LG and Samsung 2020 TVs now
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@H8tingcable wrote:
It's about time! Now I can send back this overpriced box!!
the 2020s that have firmware up to date should find the app in the samsung app store. or use a modern roku device.
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@elliott513 wrote:
This is good news. Will it be all Samsung and LG 2020 sets or just certain models?
way to check is to update TV to latest firmware then go to the TV's brand app store.
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