Frequent Visitor
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18 Messages
No Live Streaming Away From Home
We are new Xfinity users. Coming out of FIOS we’ve found many advancements over FIOS. This morning, after over an hour, a Comcast Tech finally found out why streaming with iPhone/iPad wasn’t working. I wanted to live stream CNN. Couldn’t even bring up the All Stations menu. Finally the tech figured it out with a refresh of my user account. However, I can’t live stream away from home! I need to stream ballgames, news, Xfinity can’t do that now, FIOS CAN! We need to complain about this and demand a fix.
CCChe
Official Employee
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6.9K Messages
6 years ago
Hey @mark1154,
Thanks for posting to the Xfinity Forum. I apologize for the experience you're having. I'd like to investigate a little further. Outside of the networks that you have mentioned in this thread, are you able to stream ANY live network while you're away from home?
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mark1154
Frequent Visitor
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18 Messages
6 years ago
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CCTambrey
Gold Problem Solver
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3.4K Messages
6 years ago
Hello, mark1154! There are actually quite a few channels you can live-stream outside of your home network.
After opening the app select "Live TV" from the menu. At the top, you should see a button labeled "Filter". When you select the filter, you will be able to choose a few options, but the one you are looking for is "Available Out of Home", you will see a tiny "TV GO" icon next to it. After selecting that option and pressing "OK" you will only be given the channels available outside your home. Be sure to keep an eye out for the "TV GO" icon, that is the fastest way to be sure it is available away from home.
Please give this little trick a try and let me know if it accomplishes what you were looking for. Xfinity Stream is a fantastic app and I want you to be able to enjoy it too. Feel free to let me know if you have any questions about other features as well and I would be more than happy to answer. 🙂
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Rustyben
Expert
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24.6K Messages
6 years ago
MSNBC has an xfinity stream TVgo channel that is specifically there to use when away from home.
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