LG smart TV xfinity stream beta app issue

[askinminaz]

Xfinity stream beta app does not show the channels on my LG smart tv although i have a streaming plan. But i can stream on my phone. Comcast has not figured out the root cause yet. Disappointing.

[jav6joev]

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@askinminaz wrote:
Xfinity stream beta app does not show the channels on my LG smart tv although i have a streaming plan. But i can stream on my phone. Comcast has not figured out the root cause yet. Disappointing.

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Which exact model LG TV do you have?  If you've found the Xfinity Stream Beta app in the LG Content Store->Apps & Games then the app (thinks it) supports your model.   What 'Streaming Plan' do you have?

[askinminaz]

Tv model is LG 4K 49UK6090 smart tv. I have a xfinity streaming basic channels plan. I am able watch on iphone and fire stick. Buy the beta app on LG tv does not show the channels as if i did not purchase the tv plan yet. Thanks.