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LG smart TV xfinity stream beta app issue

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Regular Visitor

LG smart TV xfinity stream beta app issue

Xfinity stream beta app does not show the channels on my LG smart tv although i have a streaming plan. But i can stream on my phone. Comcast has not figured out the root cause yet. Disappointing.
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Problem Solver

Re: LG smart TV xfinity stream beta app issue


@askinminaz wrote:
Xfinity stream beta app does not show the channels on my LG smart tv although i have a streaming plan. But i can stream on my phone. Comcast has not figured out the root cause yet. Disappointing.

Which exact model LG TV do you have?  If you've found the Xfinity Stream Beta app in the LG Content Store->Apps & Games then the app (thinks it) supports your model.   What 'Streaming Plan' do you have?

Joe V
(not a Comcast employee, just another paying customer)
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Regular Visitor

Re: LG smart TV xfinity stream beta app issue

Tv model is LG 4K 49UK6090 smart tv. I have a xfinity streaming basic channels plan. I am able watch on iphone and fire stick. Buy the beta app on LG tv does not show the channels as if i did not purchase the tv plan yet. Thanks.