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In home network Roko Error

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In home network Roko Error

Welcome
This device can only access xfinty stream on your in home xfinity WiFi . Use the app on your smartphone tablet or laptop to watch on the go.
Error 403-102

It is connected to the in house WiFi!
Anyone seen this?
Expert

Re: In home network Roko Error


@Xcyrsist wrote:
Welcome
This device can only access xfinty stream on your in home xfinity WiFi . Use the app on your smartphone tablet or laptop to watch on the go.
Error 403-102

It is connected to the in house WiFi!
Anyone seen this?

Use the Xfinity My Account app, internet tab, and touch the modem/gateway (is there only one?). compare the 'serial number' shown with the gateway's HFC MAC address on the label of the gateway. do they match character by character? 



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