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@Xcyrsist wrote:
Welcome
This device can only access xfinty stream on your in home xfinity WiFi . Use the app on your smartphone tablet or laptop to watch on the go.
Error 403-102
It is connected to the in house WiFi!
Anyone seen this?
Use the Xfinity My Account app, internet tab, and touch the modem/gateway (is there only one?). compare the 'serial number' shown with the gateway's HFC MAC address on the label of the gateway. do they match character by character?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
