This device can only access xfinty stream on your in home xfinity WiFi . Use the app on your smartphone tablet or laptop to watch on the go.
It is connected to the in house WiFi!
Anyone seen this?
Use the Xfinity My Account app, internet tab, and touch the modem/gateway (is there only one?). compare the 'serial number' shown with the gateway's HFC MAC address on the label of the gateway. do they match character by character?