Xcyrsist's profile

New Poster

 • 

1 Message

Wednesday, November 27th, 2019 1:00 PM

Closed

In home network Roko Error

Welcome
This device can only access xfinty stream on your in home xfinity WiFi . Use the app on your smartphone tablet or laptop to watch on the go.
Error 403-102

It is connected to the in house WiFi!
Anyone seen this?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

24.6K Messages

6 years ago


@Xcyrsist wrote:
Welcome
This device can only access xfinty stream on your in home xfinity WiFi . Use the app on your smartphone tablet or laptop to watch on the go.
Error 403-102

It is connected to the in house WiFi!
Anyone seen this?

Use the Xfinity My Account app, internet tab, and touch the modem/gateway (is there only one?). compare the 'serial number' shown with the gateway's HFC MAC address on the label of the gateway. do they match character by character? 

forum icon

New to the Community?

Start Here