I can’t watch recorded shows on my app

[KS1974]

For some reason I can’t watch recorded shows on my streaming app. I was able to in the past but now I can’t. I have tried logging off then on and even deleted the app and reinstalled it.

[andyross]

What is happening when you try to watch? Do you get an error message? Can you not see the recording list? Does it just stall out and not play?