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Error: DrmSession.403-102

New Poster

Error: DrmSession.403-102

I am having the same Error createDr Session.403-102 issue. Unplugging the Roku and uninstalling the Xfinity streaming beta app and reinstalling it has not fixed the issue. I have a very strong wifi signal in the room. Please help!
New Poster

Re: Error: DrmSession.403-102

I am having the same problem. Can someone help?
Official Employee

Re: Error: DrmSession.403-102

Hey all, 


How did you uninstall the app? Please follow this exact order flow: 


1. Restart Roku 
2. Uninstall XFINITY Stream app 
3. Restart Roku 
4. Install XFINITY Stream app 
5. Restart Roku 


If that doesn't work, check to see if your Roku is connected to your 5.Ghz frequency. 


Let me know if that helps. 

I am an Official Comcast Employee.
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