Community Forum

Error Code 3305 on all 3 of my devices can’t stream , my internet is working fine

Highlighted
New Poster

Error Code 3305 on all 3 of my devices can’t stream , my internet is working fine

For the past 2 days I've been getting error 3305 on every channel on the Xfinity Stream app, despite being connected to the internet.  I have already deleted and re-installed the app twice, and still gives the connection error 3305 on all channels, and states that if internet is otherwise working, which it is, to select another channel, where I get the same exact error. All other streaming apps work, except Xfinity Stream.  What is going on Xfinity?

Highlighted
Frequent Visitor

Re: Error Code 3305 on all 3 of my devices can’t stream , my internet is working fine

Same here. Have not been able to stream for 5 days and counting. Internet speedtest shows download speeds of about 300 mpbs. This started suddenly and has not worked since on any device in any browser.

Highlighted
Expert

Re: Error Code 3305 on all 3 of my devices can’t stream , my internet is working fine

3305 is no internet (usable) to reach comcast's server. need to not be on vpn and be on comcasts's DNS. 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!