New Poster
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4 Messages
App not showing current recorded shows
When I go to watch with the app in my iPad, it’s not showing the current recorded or current scheduled shows. It’s showing old stuff and old schedule. I tried deleting, reinstalling and logging in-out.
Any suggestions?
Rustyben
Expert
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24.6K Messages
6 years ago
have you tried uninstalling the app and reinstalling it (logging back in and agreeing to the terms and conditions)?
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hydrant328
New Poster
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4 Messages
6 years ago
Yes
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hydrant328
New Poster
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4 Messages
6 years ago
Yes. It works fine on the desktop. The issue is with the app on the ipad.
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Rustyben
Expert
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24.6K Messages
6 years ago
did you try using a desk/laptop, or any apple/android phone/tablet to see if that device works?
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CCPhill
Silver Problem Solver
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11.2K Messages
6 years ago
Hi Hydrant328, thank you for your reply here on our Forums. Can you confirm that you are using the same username when signing into your app through your desktop and iPad?
Thank you
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suzieq68
Contributor
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20 Messages
6 years ago
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CCPhill
Silver Problem Solver
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11.2K Messages
6 years ago
Hi Suzieq68, thank you for reaching out here and welcome to our community forums. Are you having issues with the recently recorded shows not showing up on your Stream app?
Thank you
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suzieq68
Contributor
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20 Messages
6 years ago
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CCPhill
Silver Problem Solver
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11.2K Messages
6 years ago
Thank you for your reply, I would like to review this further could you please send me a private message with your full name to begin?
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CCPhill
Silver Problem Solver
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11.2K Messages
6 years ago
Hi all, I haven't heard from you but please reach back out if you still need assistance.
Thank you
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