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@hydrant328 wrote:
When I go to watch with the app in my iPad, it’s not showing the current recorded or current scheduled shows. It’s showing old stuff and old schedule. I tried deleting, reinstalling and logging in-out.
Any suggestions?
have you tried uninstalling the app and reinstalling it (logging back in and agreeing to the terms and conditions)?
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@hydrant328 wrote:
Yes
did you try using a desk/laptop, or any apple/android phone/tablet to see if that device works?
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hi Hydrant328, thank you for your reply here on our Forums. Can you confirm that you are using the same username when signing into your app through your desktop and iPad?
Thank you
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Hi Suzieq68, thank you for reaching out here and welcome to our community forums. Are you having issues with the recently recorded shows not showing up on your Stream app?
Thank you
I am an Official Comcast Employee.
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Thank you for your reply, I would like to review this further could you please send me a private message with your full name to begin?
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Hi all, I haven't heard from you but please reach back out if you still need assistance.
Thank you
I am an Official Comcast Employee.
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Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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