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required access code

New Poster

required access code

why is it that each time i sign in on my home computer im required to go to my phone for an access code?

Official Employee

Re: required access code

What you're experiencing is two-step verification (link) which secures your Xfinity ID further in case your email and password is compromised elsewhere (e.g. a data breach).


You can always change your two-step verification settings from here:

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