New Poster
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1 Message
required access code
why is it that each time i sign in on my home computer im required to go to my phone for an access code?
New Poster
•
1 Message
why is it that each time i sign in on my home computer im required to go to my phone for an access code?
XfinityJonathan
Official Employee
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839 Messages
5 years ago
What you're experiencing is two-step verification (link) which secures your Xfinity ID further in case your email and password is compromised elsewhere (e.g. a data breach).
You can always change your two-step verification settings from here: https://customer.xfinity.com/users
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