"We're getting your account set up. Check back soon to track and activate your services." STILL

I have had Xfinity for a month now, and everytime I try to pay my bill or look at it I get prompted with this "Thanks for your purchase, ***!" We're getting your account set up. Check back soon to track and activate your services." When I try to call Comcast all I get is some robot who does not help me. Please can someone just fix my account so I can track my payments, and to make sure I am paying on time?