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denied access to xfinity online

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New Poster

denied access to xfinity online

I can get into my account to pay my bill but I cannot access xfinity to watch anything on my computer. This has been since June 6th at least.

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Official Employee

Re: denied access to xfinity online

Hi thbratt. Thank you for joining the Xfinity Forums and for creating your first post. I can assist with troubleshooting your access to Xfinity Stream service. Please send me a private message and include your full name and service address so I can assist you. Also, what is the specific error message you are receiving? 


I am an Official Comcast Employee.
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