New Poster
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1 Message
Wronful Cancellation Request
I have two instances of activity on account, saying I requested service cancellation.
I did not do this. I do now want to cancel my service.
How can I cancel my cancellation request?
New Poster
•
1 Message
I have two instances of activity on account, saying I requested service cancellation.
I did not do this. I do now want to cancel my service.
How can I cancel my cancellation request?
BruceW
Gold Problem Solver
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26.5K Messages
5 years ago
Comcast Security Assurance should be able to help. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse/). Note that this is NOT one of the general customer service numbers.
The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.
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