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Unknown server error when trying to see my bill details

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New Poster

Unknown server error when trying to see my bill details

When I clicked in "View Billing Details", I got "Unknown server error."

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Official Employee

Re: Unknown server error when trying to see my bill details

Hi there, 

 

I checked on your My Account --> Billing from my end and was able to see the page, could you try using a different browser/device and seeing if the issue still appears?


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
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