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Hi, there's a 90-day lockout of the original username. Private Message me your information and original username and I'll put a request in with the team to get it restored.
@rpstecovich wrote:
I need help getting an old email address back. User name was changed accidentally and when I try to change it back I receive the Unknown Provisioning Service Error.
I am an Official Comcast Employee on the Identity Product Team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
