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Unknown Provisioning Service Error

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New Poster

Unknown Provisioning Service Error

I need help getting an old email address back.  User name was changed accidentally and when I try to change it back I receive the Unknown Provisioning Service Error.  

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Official Employee

Re: Unknown Provisioning Service Error

Hi, there's a 90-day lockout of the original username. Private Message me your information and original username and I'll put a request in with the team to get it restored.

 


@rpstecovich wrote:

I need help getting an old email address back.  User name was changed accidentally and when I try to change it back I receive the Unknown Provisioning Service Error.  


 


I am an Official Comcast Employee on the Identity Product Team at HQ.
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New Poster

Re: Unknown Provisioning Service Error

I am trying to get an old email adress back. Can someone please help