New Poster
•
3 Messages
Unauthorized users keep adding themselves to my account
My wife and I are the only authorized users on my account. Every time I check my athorized user list it contains new athorized users.
New Poster
•
3 Messages
My wife and I are the only authorized users on my account. Every time I check my athorized user list it contains new athorized users.
XfinityJonathan
Official Employee
•
839 Messages
5 years ago
Hi there @webzedge
We recommend you do the following, and if it keeps happening, you should contact our Customer Security Assurance group.
The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues.
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