Xfinity is a featured payee on the Quicken bill pay service. I set it up just as I do with Bank and Brokerage accounts and Quicken says "invalid user name or password" but quicken checks there login files and says that comcast is blocking. When I try to log back into my Xfinity account with my browser it asks me to reset my Password. I have 2 stage authentication turned on. Why does xfinity not send me a login verification text so I can confirm a legit login like me banks do??
Hey there, thanks for flagging this for us. We're having the team look into it and will let you know why this wasn't whitelisted correctly.
Thanks..I spent hours on this yesterday first with quicken support reviewing the failure logs and then with Xfinity support.....contact me on my account cell number an I can do an attempted connection and payment so you can confirm the fix if that helps.
Any idea when I can expect a resolution to this problem?
We've submitted it, no ETA but we'll keep you posted.
Also, PMing you for your mobile, thanks!
Hi all, a fix went out this weekend for this, let me know if you're still having issues.
Trying to link biller . . .
After clicking Link it Now
I enter my username and password
Authenticated is confirmered . . .
Entered Identification code from mobile device . . .
This is the where the system fails!
Please provide me with an idea to fix the link problem.
Don't know why the snipping tool shots didn't appear the first time.
They have to be approved by the forum Administrator.
There was an issue earlier this year with Quicken bill pay and it had to do with a change/update that Quicken made to their software. Quicken Bill Pay was replaced by Quicken Bill Manager, and Bill Pay was retired on August 31st.
You may want to take a look at this article from Quicken on how to move from Bill Pay to Bill Manager.