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Stuck on "We're getting your account set up. Check back soon to track and activate your services."

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Stuck on "We're getting your account set up. Check back soon to track and activate your services."

Hi Team,

 

I have been an Xfinity user since past one year. After setting the auto-pay last year I did not have to log back in ever because I had no issues until recently when my promotional period ended and I wanted to make some changes to my account. 

 

Looks like, I am not able to see any bills or account information at all. 

 

Everytime I just see a screen saying "Thanks for your purchase. We're getting your account set up. Check back soon to track and activate your services." 

 

Can you please look into this ASAP?