Community Forum

Seasonal convenience change

brianmillar
New Poster

Seasonal convenience change

Cannot get service for seasonal convenience change

Again
Expert

Re: Seasonal convenience change


@brianmillar wrote:

Cannot get service for seasonal convenience change


Can you explain a bit more, please?


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kurlandkaren321
New Poster

Re: Seasonal convenience change

Trying to change seasonal date

richardkleck
New Poster

Re: Seasonal convenience change

Please chane reeturn date to October 23 2020

ComcastJonathan
Official Employee

Re: Seasonal convenience change

Hello, have you tried submitting at

https://comcastseasonal.com


I am an Official Comcast Employee (On the HQ Identity Product and Serviceability Teams).
Official Employees volunteer their time outside of their normal day jobs to create the best customer experience possible. If and only if you've been tagged, you can PM us by clicking on our name and clicking "Send a Message"
samthedog2
New Poster

Re: Seasonal convenience change

where on the comcast site can you change the dates for seasonal plan

samthedog2
New Poster

Re: Seasonal convenience change

yes, it did not get me anywhere

ComcastJonathan
Official Employee

Re: Seasonal convenience change

Hi @samthedog2 you'll need to chat or call in to do modifications. I believe when you call in and you're on seasonal hold there should be some menu options.


I am an Official Comcast Employee (On the HQ Identity Product and Serviceability Teams).
Official Employees volunteer their time outside of their normal day jobs to create the best customer experience possible. If and only if you've been tagged, you can PM us by clicking on our name and clicking "Send a Message"
edphillips7803
New Poster

Re: Seasonal convenience change

My seasonal plan is due to end on 11/2/2020. I wish to extend the plan until 12/1/2020. How do I do that?

edphillips7803
New Poster

Re: Seasonal convenience change

how do I extend seasonal plan

ComcastJonathan
Official Employee

Re: Seasonal convenience change

You'll need to chat or call in to make changes for your seasonal plan.

To submit a seasonal hold, visit https://comcastseasonal.com

 

@edphillips7803 


I am an Official Comcast Employee (On the HQ Identity Product and Serviceability Teams).
Official Employees volunteer their time outside of their normal day jobs to create the best customer experience possible. If and only if you've been tagged, you can PM us by clicking on our name and clicking "Send a Message"
shenry194
New Poster

Re: Seasonal convenience change

We are currently on the seasonal convience plan.  Trying to determine the end date on the plan

 

Glickarline11
New Poster

Re: Seasonal convenience change

cannot change date for seasonal pan

 

home404
New Poster

Re: Seasonal convenience change

i would like to change the date of my seasonal plan

ComcastJonathan
Official Employee

Re: Seasonal convenience change

You'll need to chat or call in to make changes for your seasonal plan.

To submit a seasonal hold, visit https://comcastseasonal.com



I am an Official Comcast Employee (On the HQ Identity Product and Serviceability Teams).
Official Employees volunteer their time outside of their normal day jobs to create the best customer experience possible. If and only if you've been tagged, you can PM us by clicking on our name and clicking "Send a Message"