DLKGray's profile

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1 Message

Tuesday, August 18th, 2020 5:00 PM

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Says I am restricted from My Bill when I am Primary User?

When I attempt to log in to My Bill, the site says "As a secondary user, you cannot access restricted areas of My Account." However, I am the primary user of the account, and it even says so under my User Role. I would appreciate any help in fixing this so I can access My Bill.

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Official Employee

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839 Messages

5 years ago

Thanks for flagging @DLKGray , we verified and promoted your role to primary, there was something up with the database entry.

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