Community Forum

Removing old address

New Poster

Removing old address

Hello, I haven't resided at my prior address for over a month now. I would like to remove it entirely from my account as I think it's causing problems when I try to view my package/current services. Every time I ask how to do this I'm given a different response.

How can I delete my old address from my account entirely? I don't want to transfer it to another user, I just want to delete it. Thank you.

Official Employee

Re: Removing old address

Start here:

I am an Official Comcast Employee (On the HQ Identity Product and Serviceability Teams).
Official Employees volunteer their time outside of their normal day jobs to create the best customer experience possible. If and only if you've been tagged, you can PM us by clicking on our name and clicking "Send a Message"