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Removing old address

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New Poster

Removing old address

Hello, I haven't resided at my prior address for over a month now. I would like to remove it entirely from my account as I think it's causing problems when I try to view my package/current services. Every time I ask how to do this I'm given a different response.

How can I delete my old address from my account entirely? I don't want to transfer it to another user, I just want to delete it. Thank you.

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Official Employee

Re: Removing old address

Start here:

 

https://www.xfinity.com/support/articles/switching-between-multiple-accounts


I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
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