Community Forum

Removing old address

New Poster

Removing old address

Hello, I haven't resided at my prior address for over a month now. I would like to remove it entirely from my account as I think it's causing problems when I try to view my package/current services. Every time I ask how to do this I'm given a different response.

How can I delete my old address from my account entirely? I don't want to transfer it to another user, I just want to delete it. Thank you.

Official Employee

Re: Removing old address

Start here:

I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!