New Poster
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3 Messages
Removing old address
Hello, I haven't resided at my prior address for over a month now. I would like to remove it entirely from my account as I think it's causing problems when I try to view my package/current services. Every time I ask how to do this I'm given a different response.
How can I delete my old address from my account entirely? I don't want to transfer it to another user, I just want to delete it. Thank you.
XfinityJonathan
Official Employee
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839 Messages
5 years ago
Start here:
https://www.xfinity.com/support/articles/switching-between-multiple-accounts
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SpyderZT
Visitor
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7 Messages
4 years ago
I don't understand why there isn't a "Remove Account" option for a CLEARLY closed account that no longer has service once a new service has been activated elsewhere. -.-
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